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FAQS

MEMBERSHIPS

Q. How can you offer gym memberships at a 1/3rd the price of other gyms?

A. It’s a really simple, we offer a high-quality exercise and fitness facility with no 'frills and fuss' and therefore have opted not to include a sauna, steam, spa and pool. We also cut out the frills such as a towel service and use technology to automate our systems (e.g. online sign up, member app). All this helps keeps the costs low and we pass on these savings through to you, the customer, in the form of fantastically low and flexible gym memberships. Putting it simply, we focus on providing proper health and fitness benefits, and less on the expensive luxuries that only a small percentage of gym members want.

Q. How do I join GymNation?

A. It’s a really simple process. You can join online through our website or by coming into the gym and speaking with a member of our team. To join via the website click on join now from the main menu, select your type of membership, and away you go. You’ll be a member in just a few simple steps. Alternatively come down to the gym anytime during our opening hours.

Q. This is a fantastic offer you’re half the price and twice the size, what is the catch?

A. There is no catch! At GymNation we strive to offer you transparent and affordable prices and flexible contract options – not bad for Dubai’s largest gym with 200+ classes a month and 500 pieces of equipment!

Q. What are the different membership options?

A. We like to keep things transparent and simple at GymNation. We have two membership options:

1. Contracted (199 AED): where you sign up for a 12 month agreement but only pay monthly

2. No contract (299 AED): if you do not wish to commit to a 12 month agreement then we offer a flexible option where you can cancel at any point in time.

Q. Do I need to pay for 12 months upfront?

A. Absolutely not – our ethos is to make our membership packages as flexible as our members! At GymNation we only expect you to pay each month rather than upfront, making our memberships more affordable for you.

Q. Can I try before I buy?

A. Hey, we don’t call ourselves the most transparent and flexible gym for nothing. That’s why we offer a range of guest pass options to suit. You can apply for a guest pass through our website on the home page – click here.

Q. What is the minimum age to join The Gym?

A. You need to be 16 years old to join the gym.

Q. Can I cancel my membership?

A. If you sign up for our no contract membership that means you’ve got complete freedom to cancel at any time, with no penalties at all. If you sign up to our 12 month membership then you can cancel any time after the initial 12 month period.

Q. Can I pay by cash or card?

A. The easiest way to become a member is via our website – Join now – where you can join using any debit or credit card. We do not accept cash payments as we seek to automate all our process and systems to keep the back office staff count low and we pass these savings through to you in the form of Dubai's most affordable gym membership.

Q. Why join before it’s open?

A. To take advantage of our heavily discounted pre-opening price and guarantee yourself a special offer Founders Membership.

Q. How do I know what the gym will look like?

A. We have digital images and 3D videos of how the gym will look once open – click here, and please share on social media!

Q. When I join will I be issued with a GymNation membership card?

No. We operate the highest standard of security at all our sites, this involves biometrics and a photo that links to our database. You can gain access to the gym during our opening hours through our biometric entry gates which simply requires your thumb print.


EQUIPMENT & FACILITIES

Q. Are there changing facilities and showers in the gym?

A. Yes, we provide showers, lockers, toilets and changing facilities.

Q. Are there lockers?

A. Yes, please bring your own padlock or you can purchase a padlock from vending machines at the gym for 10 AED. As the Gym rules state, all lockers must be locked if occupied and only used for the duration of your training session. Please be aware: lockers are cleared of belongings every night by gym staff.

Q. Will I be shown how to use the equipment?

A. Yes, we provide a free half-hour induction session in which we show you how to operate the equipment. Time slots can be booked at the gym reception desk.

Q. Does the facility include sauna, steam, spa and pool?

A. We offer a high-quality exercise and fitness facility with no 'frills and fuss' and therefore have opted not to have a sauna, steam, spa and pool. This keeps the costs low, and we pass on these savings through fantastically low and flexible gym memberships.

Q. Do you offer a towel service?

A. We offer a high-quality exercise and fitness facility with no 'frills and fuss' and therefore we do not provide members with a towel service. This keeps the costs low, and we pass on these savings through fantastically low and flexible gym memberships.

Q. Do you provide parking at the gym?

A. Yes we do. We offer ample parking in the basement of the building in clearly marked spaces for GymNation customers.

Q. Do you supply paper towel dispensers to wipe down equipment?

A. As stated in the gym rules, a small gym towel must be carried to wipe down equipment after use as a courtesy to other members. Towels can be purchased from one of our gym vending machines for 25 AED. We do not supply paper towels because we want to keep membership costs at a minimum and avoid unnecessary waste, in line with our Green Policy.

Q. What gym equipment do you have?

We offer over 500 pieces of equipment ranging from treadmills, steppers and cross-trainers, to free weights, Kettlebells, functional equipment and many more. We offer training equipment for everyone.

Q. Do you have classes?

Yes we do! We are committed to bringing you the most up to date timetables, with up to 200 classes running every month for our members in Dubai’s largest studio.
Our classes range from Spinning, BODYPUMP, Yoga, Cardio conditioning, Boxing and other combat classes and many more. Check out our club timetable and get involved!

Q. Do you have free weights?

Yes. All of our clubs have an excellent range of free weights up to 60kg.

Q. Will personal training be available?

A. Yes, we have one of Dubai’s best selection of Personal trainers who can be hired at an additional cost, depending if it is part of a group booking, a series, or on a one-to-one basis, and on the experience of the Personal Trainer.

 

Be Part of the New GymNation

We are located just off Sheikh Zayed Road on the Al Quoz side, next door to Bounce Trampoline and 100 metres down the slip road from Times Square Mall. Nearest Metro station is FAB. 

Join now for AED 199 per month – LIMITED TIME SPECIAL OFFER

Join Now

Contact GymNation

Would like to enquire about becoming a member or maybe schedule a visit to meet us at our pre sale cabin in front of the facility? Whatever it may be we would love to hear from you.

+971 4 394 4046

[email protected]

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