Please note if you have joined online and not used the gym you are able to cancel your membership and are entitled to a refund within the first 14 days of your membership.
Please note that you are contracted to a 12 month membership. You are only able to cancel this membership within your first 12 months due to relocation outside of Dubai, redundancy or for medical reasons. Evidence must be provided otherwise your request to cancel will be immediately rejected.
It is mandatory to attach evidence of your circumstances in support of your reason for cancelling within your twelve month contract. Relocation outside of Dubai - new tenancy agreement. Medical Reasons - Doctors letter or Maternity Certificate. Redundancy - Employer evidence confirming your redundancy. Failure to attach evidence to this application to cancel your contract will result in your request being immediately rejected without notification.
Please note that you are required to give 30 days' notice to cancel your membership. One further direct debit will be taken from your account if this is due within the 30 days notice.